Purpose
These terms govern the use of Tuora, a platform of Auror Ventures Partners SL, by anyone who browses its pages, makes bookings or creates an account, and by the businesses that use it to manage their bookings.
Bookings
Bookings are made with the business offering the service, which sets its prices, rules and cancellation terms and is responsible for providing it. Auror Ventures Partners SL provides the platform and is not a party to that contract.
Businesses
A business's customers pay online through the business's own Stripe account, and the money goes straight to it. Auror Ventures Partners SL does not receive it. The payment receipts the platform shows are not invoices: invoicing its customers is each business's responsibility, with its own invoicing software or accountant.
The business is the controller of its customers' data, and Auror Ventures Partners SL processes it on the business's behalf under the data processing agreement, which forms part of these terms.
User account
The account is optional. Users agree to give accurate details and to keep their password safe, and may close the account at any time by writing to hello@tuora.io.
Acceptable use
Users agree to use the platform lawfully. Making false bookings, impersonating others, accessing other people's accounts or data without permission, or interfering with the service is prohibited. Breaches may lead to access being suspended.
Liability
Auror Ventures Partners SL is not responsible for providing the services booked, for the content each business publishes, or for interruptions caused by events outside its control. None of this limits the rights consumers have by law.
Changes
These terms may be updated. The version in force is the one published on this page.
Governing law
These terms are governed by Spanish law. Where the user is a consumer, the courts of their place of residence have jurisdiction. Consumers in the United Kingdom keep the protection of the mandatory rules of UK consumer law and may bring proceedings in the courts of the part of the United Kingdom where they live.